Ministry of Foreign Affairs recommends

Ministry of Foreign Affairs recommends that customers "Capital Tour" to pay for the hotel at your expense. In Office, noted that develops a difficult situation with Russian tourists are on holiday abroad through the company's Capital Tour, bank accounts have been frozen.
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The most acute problem manifested itself in Thailand, where at present there are about 500 Russian tourists arriving through this travel company. Due to the non-payment of hotel rooms by the hotel in which there are tourists who denies them stay or prevent the exit.
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The Consular Section of the Russian Embassy staff and honorary consulates in Pattaya and Phuket, take all measures to assist Russian citizens. The Embassy operates a hot line:
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However, negotiations with the owners and management of Thai hotels, which are home to the Russian tourists, are extremely difficult. They refer to significant financial losses and are pressing for payment incurred due to the fault of "Capital tour of duty for the accommodation.

With this in mind, the embassy recommends that the Russians pay for the hotel at his own expense, to then make a claim of "Capital Tour and recover costs through insurance.
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Department of the Russian Foreign Ministry believes that the early settlement of the situation around the Russian travel company debt and pay its debts Thai partners to allow Russian citizens to freely return to their homeland